Cancellation Policy (24-Hour Limit)

Thank you for shopping with HomeCartel. We aim to provide a smooth and reliable shopping experience. Please review our cancellation policy below.

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1. Cancellation Period

Customers may request to cancel an order within twenty-four (24) hours from the time the order was placed.

After the 24-hour cancellation period, orders can no longer be cancelled, and the purchase will be considered final.

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2. Orders That Cannot Be Cancelled

Orders are not eligible for cancellation if any of the following applies:

• The order has already been processed, shipped, or delivered

• The item is a preorder, customized, or made-to-order product

• The product is clearly marked as non-cancellable on the product page

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3. How to Request a Cancellation

To request a cancellation, please contact us within the 24-hour window through:

• Email: [Your Email Address]

• Customer Support: [Your Contact Number / Chat Link]

Please include the following details:

• Full Name

• Order Number

• Reason for cancellation (optional)