DO YOU HAVE A PHYSICAL STORE?
While Home Cartel is focused on selling online, all our items can be viewed at our warehouse’ display room/ office which is located in 673 Banawe St. Corner Malaya St. Quezon City (Security Bank building). We are open from 9:00am to 5:30pm (Mondays to Fridays), weekends are for appointments. Kindly inform us a day before visit day.
HOW DO WE GO ABOUT FREE DELIVERY & INSTALLATION?
Our items are inclusive of FREE delivery (when your order reaches Php4,500.00) and installation (all chandeliers, or 2 pendant lights and more with total value of Php6,000.00) within central Metro Manila. Please read Delivery & Installation guidelines to avoid delays and reschedules.
WHAT ARE YOUR PAYMENT OPTIONS?
- CASH ON DELIVERY (checks not allowed)
- BANK DEPOSITS
- CREDIT CARD (via Paypal)
- CHECK PAYMENTS (please allow 3 days clearing before we can process your order)
CAN I HAVE THE ITEM PICKED UP INSTEAD? AND PAY THERE?
Yes - you can pickup our items at our warehouse from Mondays to Fridays (9:00am to 5:00pm). For weekend pickups, please inform us a day ahead.
THE ITEM I WANT IS NOT AVAILABLE.
Don't worry! Most of our items are replenished every 60-90days.
DO YOU ACCEPT PRE-ORDERS?
Yes we do. Please send us e-mail photo of item and we can quote you the price and lead time of arrival.
I’M NOT SURE IF THE LIGHTING FIXTURE WILL FIT MY SPACE, HELP?
No sweat! Just leave us a message or email and we will help you decide which one works for you!
ARE YOU OPEN FOR COLLABORATION?
We are open for anything! just leave us an email at firstname.lastname@example.org