FAQs

DO YOU HAVE A PHYSICAL STORE?

While Home Cartel is focused on selling online, all our items can be viewed at our warehouse’ display room which is located in 673 Banawe St. Corner Malaya St. Quezon City (Security Bank building). We are open from 9:30am to 5:00pm (Mondays to Fridays), weekends are for appointments. Kindly inform us a day before visit your visit.

HOW DO WE GO ABOUT FREE DELIVERY & INSTALLATION?

Our items are inclusive of FREE delivery and installation within Metro Manila. Orders should reach an amount of Php 4,500 to avail our free delivery and installation services.

WHAT ARE YOUR PAYMENT OPTIONS?

  1. CASH ON DELIVERY (checks not allowed)
  2. BANK DEPOSITS (BDO, BPI and METROBANK)
  3. CREDIT CARD (via Paypal. Visa and Mastercard)
  4. CHECK PAYMENTS (please allow 3 days clearing before we can deliver your order)

CAN I HAVE THE ITEM PICKED UP INSTEAD? 

Yes - you can pickup your items at our warehouse from Mondays to Fridays (9:00am to 5:00pm). For weekend pickups, please inform us a day ahead.

THE ITEM I WANT IS NOT AVAILABLE.

Don't worry! Most of our items are replenished every 60days.

DO YOU ACCEPT PRE-ORDERS?

Yes we do. Please send us e-mail photo of item and we can quote you the price and lead time of arrival.

I’M NOT SURE IF THE LIGHTING FIXTURE WILL FIT MY SPACE, HELP?

No sweat! We have licensed interior designers to assist you for free! Just leave us a message or email and we will help you decide which one works for you!

ARE YOU OPEN FOR COLLABORATION?

We are open for anything! just leave us an email at hello@homecartel.net